Emergency support · Site down or hacked

Emergency WordPress support, when your site goes down.

Site down, showing an error, or hacked? A real developer responds within 6 hours on average, most emergencies are resolved within 24 hours, and it’s a flat $67 per task with no contract. If we can’t help, you pay nothing.

What counts as an emergency

If your site is down, broken,
or unsafe.

These are the ones we fix most often. Each one links to a self-help guide if you want to try it yourself first.

White screen of death

A blank page with no content and no error message. Self-help guide.

Database connection error

The whole site is replaced by an error establishing a database connection. Self-help guide.

500 internal server error

The server gives up before your site ever loads. Self-help guide.

A critical error on this website

WordPress catches a fatal error and shows a holding page instead of your site. Self-help guide.

Crashed or fully down

Nothing loads at all, on any browser or any device. Self-help guide.

Theme or layout suddenly broke

The site still loads, but it looks wrong, unstyled, or half missing. Self-help guide.

Stuck in maintenance mode

Briefly unavailable for scheduled maintenance, and it never clears. Self-help guide.

Hacked or infected

Spam pages, strange redirects, or a browser malware warning. We clean it, restore it, and lock it down.

Every guide walks you through it step by step. When the fix starts asking you to edit code, that’s where we come in.

How it works

Three steps. No waiting room.

No quote to approve, no scoping call, no hourly meter running while your site is down. Send it and we start.

1

Submit the emergency

Tell us what’s happening and give us access to the site. A sentence and a screenshot is enough.

Takes 5 minutes
2

We respond within 6 hours

A developer who has seen this exact problem picks it up and starts work. Genuine site-is-down problems jump the queue ahead of routine tasks.

6-hour average response
3

Fixed and verified

We solve it, confirm the site works, and explain in plain English what went wrong so it doesn’t happen again.

Most fixes within 24 hours

The honest math

Emergency website help is usually billed by the hour, often $100 to $200 an hour, and a messy problem can run several hours. With WP Relieve it’s a flat $67 for the task, however long it takes us.

No surprise invoice after the fire is out.

Want the next emergency already handled? Our monthly maintenance plans start at $67 a month and include emergency cover.

The most common emergency we see

By far the most common one is an update gone wrong: a plugin or theme update that clashes with something and takes the site down. It is also the most preventable, which is why every fix we do ends with plain advice on how to stop the next one.

Why panicked site owners trust us

Seven years of putting sites back together, in plain numbers:

328+
businesses and agencies served
7+ years
fixing WordPress emergencies
6-hour
average response, with most fixes within 24 hours
Zero
client sites lost to hackers or crashes

You are not handing your site to a call center or an offshore reseller. Meet the team who will actually fix it.

After the fire is out

Fix this one, or never worry again.

A single emergency is a flat $67 with no subscription. If you would rather have the next one already covered, these are the ongoing plans. Every one comes with a 7-day money-back guarantee.

One-Time
Pay as you go, one task at a time.
$67/task
Get started
6-hour average response time
Most tasks done within 24 hours
Task priority: Normal
7-day money-back guarantee
Business
Website help for your small business.
$299.99/month
Start with Business
Unlimited tasks
1 active task at a time
1 website allowed
We reply within 6 hours
Most tasks done within 24 hours
Most popular
Agency
Website help for your agency.
$599.99/month
Start with Agency
Unlimited tasks
3 active tasks at a time
Unlimited websites allowed
We reply within 6 hours
Task priority: Medium
Agency+
For agencies running it all for clients.
$1,199.99/month
Start with Agency+
Unlimited tasks
6 active tasks at a time
Unlimited websites allowed
Project management included
Brandable white-label dashboard
Task priority: High
Good to know

Questions,
answered.

Still wondering something? Send us a message. A real person replies.

Almost anything that takes under an hour: a fix, an update, a small change, or a new feature. Got a bigger project? We’ll give you a clear quote first, with no obligation.
Not at all. That’s exactly who we built this for. Describe what you need in plain words and we’ll handle the technical part. We’ll happily explain anything you’d like to understand.
We respond within 6 hours during business hours, and most tasks are finished within 24 hours. No chasing, no silence.
You have 7 days to get a full refund, no questions asked. After that you can pause or cancel anytime, and there are no contracts, ever.
WordPress is our specialty, but we also work on Shopify, Squarespace, Webflow, Wix, and custom-built sites every single day.
7-day money-back guarantee

Get your site
back up today.

Submit your emergency now and a developer picks it up, usually within 6 hours. Flat $67, no contract, and if we can’t help you pay nothing.

6-hour average response · Most fixes within 24 hours · 7-day money-back guarantee