Emergency WordPress Support
Site down, showing an error, or hacked? We fix broken WordPress sites fast. A real developer responds within 6 hours on average, most emergencies are resolved within 24 hours, and it’s a flat $67 per task with no contract. If we can’t help, you pay nothing.
Submit your emergency now, or talk to a human first.
What counts as an emergency
If your site is down, broken, or unsafe, it’s an emergency. The ones we fix most often:
- The white screen of death, a blank page with no content. Self-help guide.
- Error establishing a database connection. Self-help guide.
- A 500 internal server error. Self-help guide.
- There has been a critical error on this website. Self-help guide.
- A crashed or fully down site. Self-help guide.
- A theme or layout that suddenly broke. Self-help guide.
- A site stuck in maintenance mode. Self-help guide.
- A hacked or infected site. We clean it, restore it, and lock it down.
Want to try it yourself first? Each guide walks you through it. When the fix starts asking you to edit code, that’s where we come in.
How it works
- Submit the emergency. Tell us what’s happening and give us access to the site.
- We respond within 6 hours. A developer who has seen this exact problem picks it up.
- Fixed and verified. We solve it, confirm the site works, and explain in plain English what went wrong.
The honest math
Emergency website help is usually billed by the hour, often $100 to $200 an hour, and a messy problem can run several hours. With WP Relieve it’s a flat $67 for the task, however long it takes us, with no surprise invoice after the fire is out. If you want the next emergency already handled, our monthly maintenance plans start at $67 a month and include emergency cover.
The most common emergency we see
By far the most common one is an update gone wrong: a plugin or theme update that clashes with something and takes the site down. It is also the most preventable, which is why every fix we do ends with plain advice on how to stop the next one.
Why panicked site owners trust us
- 328+ businesses and agencies served
- 7+ years fixing WordPress emergencies
- 6-hour average response, most fixes within 24 hours
- Zero client sites lost to hackers or crashes
- 7-day money-back guarantee
You are not handing your site to a call center or an offshore reseller. Meet the team who will actually fix it.
Frequently asked questions
How fast will you respond to an emergency?
Our average response time is 6 hours, and most emergencies are fully resolved within 24 hours. Genuine “site is down” problems are pulled to the front of the queue ahead of routine tasks.
What if you can’t fix my site?
Every plan includes a 7-day money-back guarantee, so if we can’t solve your problem, you don’t pay. In more than 7 years, we haven’t lost a client site to a hack or a crash.
Do I need a monthly plan, or can I pay once?
You can pay once. A single emergency task is a flat $67 with no subscription. If you’d rather have ongoing cover so emergencies are already included, monthly plans start at $67 a month.
What do you need from me to start?
Access to your site, usually your WordPress admin login or hosting details, plus a short description of what’s happening. The more you can tell us, the faster we work.
Do you handle hacked or infected sites?
Yes. We remove malware and malicious users, restore the site, and harden it so it doesn’t happen again. Treat a suspected hack as urgent and submit it right away.
Submit your emergency now and get your site back, risk-free with a 7-day money-back guarantee.